Your data, our responsibility

Royelebd Privacy Policy — We're always committed to keeping your data safe

When you use Royelebd, your personal data is entrusted to us. In this Privacy Policy, we are transparent about what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026  |  Applicable: Bangladesh
SSL encryption
No selling of data to third parties
Personal Data Protected
Transparent policies
24/7 Support

1. Introduction — Why this Privacy Policy?

Welcome to Royelebd. We understand that sharing personal information online raises a lot of questions — "Will my data be safe?" or "Could someone use my information elsewhere?" This privacy policy is here to answer exactly those questions.

Royelebd is a trusted Sports Betting platform where protecting your privacy is our top priority. We believe that earning user trust requires full transparency in how we handle your data.

This privacy policy applies to the Royelebd website, mobile app, and all related services. By registering or using our services, you are deemed to have accepted this policy.

Important: This policy is written in plain, easy-to-understand language. If anything is unclear, feel free to reach out to us.

2. What data do we collect?

Royelebd only collects the information that is genuinely necessary to provide you with the best service. Collecting excessive or unnecessary data goes against our policy.

Data Type What We Collect When it is collected
Identity information Name, date of birth, national ID number During Registration & Verification
Contact Information Mobile number, email address At the time of account creation
Financial information Mobile banking number (Mobile Pay/Nagad), transaction history During deposits and withdrawals
Device Information IP address, browser type, operating system At the time of website visit
Usage Data Betting history, preferred sports, session duration Duration of platform usage
Location Data Approximate geographic location (IP-based) For security verification purposes

Royelebd does not collect any information beyond the list above. In particular, we will never ask for your mobile banking PIN, OTP, or password.

Caution: If anyone claiming to be from Royelebd asks for your PIN or OTP, it is a scam. Report it immediately at support@royelebd.com.

3. How Is Your Collected Data Used?

Royelebd uses your information solely to deliver better service. Every purpose for which your data is used is clearly outlined below:

  • Account management: Your name, mobile number, and email are used to create, verify, and manage your Royelebd account.
  • Service Improvement: We analyze your usage patterns to make the Royelebd platform more user-friendly.
  • Payment Processing: Financial information is used to securely process your transactions.
  • Security verification: Device and location data are used to detect fraud and prevent unauthorized access to accounts.
  • Customer support: We may need to access your information in order to resolve your issue and provide the right support.
  • Promotional communications: If you agree, we may send you messages via mobile or email about new offers and promotions.
  • Legal Compliance: Your information may be used where necessary to comply with applicable laws and regulatory requirements.
  • Responsible Gaming: Betting behavior is monitored to help identify and prevent potential problem gambling.
Our Commitment: Royelebd never sells your data to advertising companies. Your information is used exclusively to serve you.

4. Who Is Your Data Shared With?

Royelebd never sells your personal information to third parties. However, limited data sharing may occur in certain specific circumstances:

  • Payment partners: Only the information required to process transactions is shared with payment processors such as Mobile Pay or Nagad. This data is never used for any other purpose.
  • Technology service providers: We work with certain technology providers on a contractual basis to operate the website. They are also required to comply with our privacy policy.
  • Law Enforcement: Data may be disclosed to government authorities pursuant to a court order or legal obligation.
  • Fraud prevention: Relevant authorities may be notified in cases of suspected money laundering or fraudulent activity.

Outside of the above, Royelebd does not share your data with anyone. Selling data to advertisers, marketing companies, or data brokers is strictly prohibited.

5. Data Security — How Is Your Information Protected?

Royelebd uses industry-leading technology to keep your data secure. The key pillars of our security framework are:

256-bit SSL encryption

All data traveling between your browser and Royelebd's servers is transmitted through encrypted channels.

Secure data centers

Your data is stored on high-security servers with no unauthorized access possible.

Two-factor authentication

OTP verification is available alongside your password for added account security.

Round-the-clock monitoring

Royelebd's security team monitors around the clock, 24/7, to detect any suspicious activity.

Regular backups

Regular backups of your data are maintained to ensure no information is ever lost under any circumstances.

Regular security audits

Royelebd's systems undergo regular security testing to identify and address any vulnerabilities.

Keep in mind, though — no one can guarantee 100% security on the internet. That's why it's equally important to take precautions on your end: use a strong password and never share it with anyone.

6. Cookie Policy

The Royelebd website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser — they are completely harmless.

Cookie type Purpose Duration
Essential cookies Maintaining login sessions and ensuring security Until end of session
Functional cookies Remembering your preferences and settings 30 days
Analytics cookies Analyzing website usage patterns 90 days

You can disable cookies from your browser settings at any time. However, doing so may cause some features on Royelebd to not work properly.

7. How Long Is Your Data Retained?

Royelebd does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose it was collected for:

  • Account Information: Retained for as long as your account is active. After account closure, data is generally kept for up to 3 years for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 5 years, as required under Bangladesh's financial regulations.
  • Support contact: Kept for up to 1 year after the issue is resolved.
  • Cookies & Browsing Data: Retained for a maximum of 90 days.

Once the retention period expires, Royelebd securely deletes or anonymizes your data.

8. Your rights

As a Royelebd user, you have certain important rights over your own data. These are your fundamental rights, and Royelebd is committed to upholding them:

Right to access your data

You have the right to know what information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information we hold.

Right to erasure

Unless required by law, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that we pause processing your data.

Right to Data Portability

You may request a downloadable copy of your data.

Right to opt out of marketing messages

You may opt out of promotional messages at any time.

To exercise any of the rights listed above, support@royelebd.comPlease send an email to. Royelebd will typically respond within 7 business days.

9. Protection of Minors' Data

Royelebd strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If we become aware that a minor has registered an account, that account will be immediately closed and all collected data will be permanently deleted.

A note for parents: If you suspect your child is using Royelebd, please contact us immediately at support@royelebd.com. We will take prompt action.

10. Changes to the Privacy Policy

Royelebd may update this Privacy Policy when necessary. If any significant changes are made, we will notify you in advance:

  • An SMS will be sent to your registered mobile number.
  • Full details of any changes will be communicated via email.
  • A notice will be posted on the website homepage.
  • The "Last Updated" date at the top of the page will reflect the change.

Continued use of Royelebd after any changes have taken effect will be considered your acceptance of the updated policy. We recommend reviewing it once after any changes are made.

Current Version: This privacy policy was last updated in January 2026.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to Royelebd. We're always here to listen.

Email

Support@royelebd.com
For privacy-related inquiries

Response Time

Usually within 7 business days
Within 24 hours for urgent matters

Our support team is fully equipped to assist you in Bangla, so feel free to reach out in your preferred language.

Why Trust Royelebd With Your Privacy?

We don't just say it — we prove it. Your data is safer with us than anywhere else.

End-to-end encryption

Every piece of data you send to Royelebd is protected with 256-bit SSL encryption. No third party can read it.

Your data is never sold

Royelebd never sells your personal data to advertisers or data companies. That is our commitment.

Your Data, Your Control

At Royelebd, you can view, update, or request deletion of your personal information at any time.

Transparent policies

No hidden terms. Royelebd's privacy policy is written in plain language so every user can easily understand it.

24/7 Support

For any privacy concerns, the Royelebd support team is available around the clock. Support is available in Bengali.

Regular security audits

Royelebd conducts regular security audits to ensure your data is always protected to the highest standard.

Common privacy questions

What Royelebd users commonly ask about privacy.

No, Royelebd never sells your personal information. We only share limited data with necessary third parties (such as payment processors) for service delivery purposes, and they are required to comply with our privacy policy.

Most data is deleted after your account is closed. However, certain information — such as financial transaction records — may be retained for 3–5 years as required by law, after which it is permanently deleted.

Royelebd only verifies your approximate geographic location based on your IP address, which is required for security purposes. We do not use GPS or real-time location tracking.

You can email support@royelebd.com at any time to opt out of promotional messages. We will typically process your request within 2 business days. Please note that critical security and account-related messages cannot be turned off.

Send an email to support@royelebd.com with the subject "Data Request". After verifying your identity, Royelebd will provide a copy of your data within 7 business days.
Get Started Safely

Your Data Is Fully Secure at Royelebd

Done reading the privacy policy? Go ahead and register with Royelebd — enjoy the best Sports Betting experience in Bangladesh, completely safe and secure.

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